Returns & Refunds Policy
You have the right to cancel your order within 7 days without providing a reason. The cancellation period lasts 7 days from the date you received the product.
To exercise your cancellation rights, please notify us with a clear statement of your decision. You can reach us via email at sales@kaleidoklip.com.
We will process your refund within 14 days of receiving your cancellation notice and confirmation that you have stopped using the advertisement. The refund will be issued using the same payment method you used for the original purchase, minus a $25 processing fee.
Return Eligibility Conditions
To ensure that your product is eligible for return, please confirm the following:
You have notified us via email at sales@kaleidoklip.com.
The product was purchased within the last 7 days.
You have ceased usage of the product and removed any associated content from all social media platforms, advertisements, websites, posts, newsletters, or any other public communications.
Non-Returnable Items
The following items cannot be returned:
Products returned after 7 days from the date of purchase.
If the customer disagrees with the $25 processing fee.
We reserve the right to deny returns for any merchandise that does not meet the above conditions at our discretion.
Contact Us
If you have any questions regarding our Returns and Refunds Policy, please feel free to contact us at sales@kaleidoklip.com.